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Finding remote computers

Remotix provides several ways to find computers available to connect.


Connect using Remotix Cloud

If you are a registered user of Remotix Hub, you can use it to connect to a remote computer regardless of its location. For more information, see Starter Guide and Connect via Remotix Cloud.

  1. Select All Computers under the Stored section in the Remotix sidebar.
  2. Computers with your Remotix account listed among Trusted Users in their Remotix Agent will appear in the list. They will be marked with a blue cloud icon.
  3. Double-click one of these computers.
  4. Authenticate by providing a username and password.
  5. After a successful connection, the credentials will be saved for future use.


Connect using Remotix Quick Connect

You can use Remotix Cloud to connect to a remote computer by its Remotix Cloud ID. For more information, see Connect via Remotix Cloud.

  1. Select Quick Connect in the Remotix sidebar.
  2. Enter a Computer ID and access code of the target computer.
  3. Authenticate by providing a username and a password.

Note: these connections won’t be saved in Stored.


Add a remote computer by Computer ID

You can manually add a remote computer with Remotix Agent installed to the Stored list.

  1. Choose File > New Connection (on a Mac you can instead click Create New Connection button in the toolbar).
  2. Choose connection type (VNC, RDP or NEAR).
  3. In an opened window, specify the new connection name.
  4. Make sure that you have Use Remotix Cloud set to Yes.
  5. Specify the Computer ID of the remote computer and Port. If you leave the Port field blank, Remotix will use the default value (3389 for RDP, 5900 for VNC and 5850 for NEAR).
  6. Click Save.
  7. This computer is now stored in the All Computers list under the Stored section.


Find a computer in the local area network

The Nearby scanner displays a list of computers on the local subnet available to connect via VNC, RDP or NEAR. It combines the capabilities of Bonjour technology used by some computers to announce themselves with a NetBIOS scanner for the local area network.

  1. Choose a Nearby (Bonjour + LAN) scanner in the Remotix sidebar.
  2. Double-click one of the found computers.
  3. Authenticate by providing a username and password.
  4. After a successful connection, the server will appear in the All Computers group in the Stored section in the Remotix sidebar.

Add a remote computer by IP address

You can manually add a connection if you know an IP address or hostname of the target computer.

  1. Choose File > New Connection (on a Mac you can instead click Create New Connection button in the toolbar).
  2. Choose connection type (VNC, RDP or NEAR).
  3. In an opened window, specify the new connection name.
  4. Make sure that you have Use Remotix Cloud set to No.
  5. Specify the IP address (or hostname) of the remote computer and Port. If you leave the Port field blank, Remotix will use the default value (3389 for RDP, 5900 for VNC and 5850 for NEAR).
  6. Click Save.
  7. This computer is now stored in the All Computers list under the Stored section.


Connect using Back to My Mac

Back to My Mac is a feature that allows Mac users to connect to their devices across the Internet without bothering about network configuration. It requires user to have Apple ID and iCloud set up in System Preferences.

These instructions assume that you have an Apple ID set up on both server and client Macs, as you have Back to My Mac feature enabled.

  1. Open Remotix server list.
  2. Select the Nearby (Bonjour + LAN) scanner to the left.
  3. Select a Mac found via Back to My Mac. It will have an “iCloud” note under its name.
  4. Double-click it.

For detailed instructions on how to set up Back to My Mac, see Share your computer’s screen using Back to My Mac and About Back to My Mac security.


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