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Adjust quality for slow connections

When you are controlling the screen of another computer over the Internet, you can adjust your connection settings to improve the performance. Different remote controlling protocols support different ways to compress the image data to be transmitted to the viewer.

The most effective way to reduce the amount of data to be transferred over the network is to reduce the image quality.

NEAR provides three quality options:

  • Smooth means that Remotix will receive the remote computer’s screen contents as an h.264 video stream. In this case, the screen resolution is limited to Full HD (1920x1080).
  • Balanced adjusts the image quality dynamically depending on the connection speed. With this setting, you may sometimes get a blurry image but the delay should be minimal– just like with ‘Auto’ quality on Youtube.
  • Sharp prioritizes quality over performance which means that you get the best possible quality of the image regardless of the connection speed. This setting ensures the best experience on fast networks but may be laggy with slower connections.

macOS built-in VNC server allows you to choose between five variants of image quality:

  • Black and white
  • Grayscale
  • Adaptive
    Use this option if your computer is connected to a slower network. Adaptive quality changes depending on network speed.
  • Medium
  • Full

Most VNC servers do not support the quality adjustment, and instead allow you to choose between three levels of color depth:

  • 8 bits per pixel
  • 16 bits per pixel
  • 32 bits per pixel

To change the image quality:

  1. Start a remote control session. See Control or observe a single server for detailed information.
  2. Change image quality using the slider to the right of the Viewer toolbar.

Note: you don’t have this setting in RDP sessions.

Enable Server Scaling

Viewer window reference