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Setting up a server

Remotix needs a Screen Sharing, RDP or VNC server running on the remote machine to be able to access its desktop. VNC server is a special software that can transmit the remote desktop image to the VNC client as well as receive mouse movements and keyboard key pressings. Thus, you are able to interact with a remote computer as though it is right next to you.

VNC server software varies depending on operating system. OS X is the only one with an integrated VNC server, easy to configure and use. Users of other operating systems have to find and install VNC server in order to use Remotix. For more information about VNC, see Virtual Network Computing.

Remotix needs a Remotix Agent installed or a third-party remote connection service to be configured on the remote machine to be able to access its desktop. Such services are a special software that can transmit the remote desktop image to the client application as well as receive mouse movements and keyboard key pressings. Thus, you are able to interact with a remote computer as though it is right next to you. This software varies depending on operating system.

The best way to use Remotix is to equip your remote computers with Remotix Agent app which is designed to provide anywhere access to any desktop and to organize your computer lists in the most convenient way. If you prefer using third-party services, you can also set up another kind of server software.

Configure Remotix Agent on a remote machine

The easiest and most convenient way to enable remote access to a machine is to install Remotix Agent. This will save you the trouble of dealing with static address, proxies, and so on. Downloads and information on how to install and configure Remotix Agent are available at remotixcloud.com:

Enable Screen Sharing on OS X

Starting with 10.5, macOS includes a built-in Screen Sharing component, which is based on VNC and provides an advanced desktop sharing experience. The easiest way to make a Mac accessible via VNC is to enable Remote Management.

  1. Choose Apple menu > System Preferences, and then click Sharing.
  2. Select Remote Management.
  3. Next to “Allow access for”, choose all users.
  4. Click Computer settings… and enable “Anyone may request permission to control screen” option.

You may also enable Screen Sharing instead of Remote Management but it provides less remote control opportunities than Remote Management and may work worse in some cases.

Enable RDP access on Windows

Windows provides an advanced desktop sharing via its own Remote Desktop protocol. You have to enable Remote Desktop Connection in System Preferences in order to make a Windows computer accessible via RDP. The basic steps are:

  1. Go to the System section of the Control Panel.
  2. Choose Remote.
  3. Enable Allow remote connections option.

For detailed instructions on setting it up on different versions of Windows, see Enable RDP access on Windows.

Set up an other VNC server

VNC server is a third-party software that can transmit the remote desktop image to the VNC client as well as receive mouse movements and keyboard key pressings. VNC server software varies depending on operating system. OS X is the only one with an integrated VNC server, easy to configure and use. Users of other operating systems have to find and install VNC server in order to use Remotix.

The very basic steps for setting up a VNC server are:

  1. Download and install VNC server software.
  2. Configure security settings, like password or user rights.
  3. Make sure that the VNC port is accessible over Internet.

The most popular ones for Windows are Ultra VNC and Tight VNC. Here are the instructions for setting them up.

Set up a Tight VNC server:

  1. Go to Tight VNC website and download Self-installing package for Windows.
  2. Install it. Default installation settings are fine.
  3. Start TightVNC in Service mode if it didn’t start automatically.
  4. You should see a TightVNC service icon in tray, informing you that VNC service started successfully.

Set up an Ultra VNC server:

  1. Go to Ultra VNC download page and download the latest version of Full installer.
  2. Install it. On Select Additional Tasks step make sure that two upper checkboxes are checked (“Register UltraVNC Server as a system service” and “Start or restart UltraVNC service”).
  3. After installing, go to server preferences and set your own VNC password.

    If you want to enable access by using your Windows username and password, do the following:
  4. Enable Require MS Logon and New MS Logon options.
  5. Press Configure MS Logon Groups button and enable full control for the user you will log in as.
  6. In Windows XP you have to disable Force Guest option in registry. Executing this .reg file will do the job: disableforceguest.reg.zip.

RELATED INFORMATION
Make VNC or RDP server accessible over the Internet

Configure the network router to accept incoming connections