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Remotix/Remotix Agent Ports

Both Remotix and Remotix Agent require the following ports to be available for the best performance:

  • TCP ports 9021, 443, 80
  • UDP ports 9997–10020

Both Remotix and Remotix Agent use port 443 to connect with the Remotix gateway server (currently x5.remotixcloud.com) and then try to establish a connection with a tunnel using ports 9021, 80, 443 to one of the following hosts:

  • nx1.nulana.com
  • x7.remotixcloud.com
  • sg.remotixcloud.com
  • rxtunnel1.koreacentral.cloudapp.azure.com
  • rxtunnel1.australiasoutheast.cloudapp.azure.com

E.g., they will try these (changing consequently if the connection fails to the current one): tcp://nx1.nulana.com:9021, wss://nx1.nulana.com:443, ws://nx1.nulana.com:80, and so on for all URLs listed above. Using TCP is generally faster than WSS or WS. However, Remotix works best when UDP access is allowed regardless of the port (for both client and agent apps) as it uses random port numbers in the range of 9997–10020.

Please note that the hosts listed above are subject to change. If you face any connectivity problems, please feel free to contact our support with details about your case.