Frequently Asked Questions
Personal license is for personal & non-commercial use only. If you purchase Remotix for business or to use at work, you need to obtain a Professional license.
Every license includes one year of free email support, one year of maintenance, and one year of Remotix Cloud service. While the maintenance period is active, you have full access to all features available for the chosen license type and are eligible to upgrade to any newly released major version for free.
Remotix Cloud is anywhere access service which allows connecting to any computers even if they’re behind firewall or NAT.
You will still be able to use Remotix for direct VNC and RDP connections which will be fully functional. However, Remotix Cloud and Remotix Hub access will be restricted, and Remotix won’t receive any further updates. You can renew your maintenance period at any time. If you do it before the active maintenance period expires, you’ll get an advance discount of 20%.
You should purchase as many professional licenses as many workers will use Remotix on their machines. The number of remote computers to be managed is not limited.
Please check here.
Please contact us via support form, specifying the email and company you entered while purchasing and we’ll help.